Loudblade Products:

• Contact Loudblade Support at support@loudblade.com within 14 days of delivery if you need to return or exchange an item.

• Ship the item back within 30 days of delivery.

• Customers are responsible for return shipping costs.
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  ​Non-Returnable Items:

  • Custom or personalized orders​

  • ​Digital downloads

​Liberty Tabletop Flatware:

• Liberty Tabletop offers a 30-day, no-questions-asked return policy for unused flatware in its original packaging.

• If you wish to return Liberty Tabletop flatware purchased through Loudblade, contact Loudblade Support first at support@loudblade.com.

• Return shipments must be sent directly to Liberty Tabletop (the original sender). We will provide you with the return shipping details.

• Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
  
  Liberty Tabletop Return Restrictions:

  • Orders over $500.00 may be subject to review if merchandise is returned after use.

  • Multiple orders exceeding $500.00 for the same customer may be denied at Liberty Tabletop’s discretion.

  • Flatware sample purchases: The return policy is not intended for customers to order multiple patterns for review and return unselected ones.

Loudblade Products:

• If your Loudblade product arrives damaged or defective, email support@loudblade.com with photos.

• We will send a replacement or provide a refund based on the situation.

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Liberty Tabletop Flatware:

• If your Liberty Tabletop flatware arrives damaged, defective, or incorrect, Liberty Tabletop will cover return shipping costs.

• Contact Loudblade Support first at support@loudblade.com, and we will coordinate the return with Liberty Tabletop.

• We will provide you with a prepaid return label from Liberty Tabletop if the item qualifies for a covered return.

• Orders go into production immediately after purchase.

• If you need changes, contact us ASAP, but once production has started, changes cannot be guaranteed.

• Liberty Tabletop flatware orders: If your order has already been processed by our supplier, we may be unable to cancel it.

✔ Proofs: If you did not request a proof before ordering, we cannot replace items due to font/layout preferences.
✔ Natural Materials: Variations in wood grain, knots, and color are normal and not considered defects.
✔ Butcher Block Pattern & Finger Jointing: Visible joints are part of our design process and do not affect the item's integrity.
✔ Liberty Tabletop Flatware Care: Stainless steel flatware is durable, but proper care (handwashing or using recommended dishwasher settings) will extend its longevity.​

For returns or exchanges, contact Loudblade Support at support@loudblade.com.
For defective Liberty Tabletop products, we will coordinate with Liberty Tabletop and provide return instructions.